Why was my Pin-Up bonus not received?
If your Pin up bonus did not arrive, it is usually because of a missing step or bonus rules.
Check these points:
- Confirm the promo – Make sure the bonus is still active and valid for your country (Bangladesh) and currency.
- Meet minimum deposit – Check if you deposited the required minimum amount for the casino or sports bonus.
- Use correct promo code – If a code is needed, confirm there was no typo and it was entered before confirming payment.
- Check bonus section – Look in “Bonus” or “Promotions” in your Pin-Up account; some bonuses must be activated manually.
- Verify account – Unverified accounts sometimes do not get bonuses.
If everything seems correct, take a screenshot of your deposit and contact support via live chat or email. Explain the issue clearly and share your account ID and payment details.