My Pin-Up account is hacked, what should I do?

If you think your Pin up account is hacked, act fast to protect your money and data.

1. Immediately change password

   • Try to log in to your Pin-Up account.
   • Go to “Profile” → “Security” → change your password to a strong new one.
   • If you can’t log in, use “Forgot password?” on the login page.

2. Contact support right away

   • Open live chat on the website/app or email official support.
   • Mention: your login/ID, last login time, and what looks suspicious.
   • Ask them to temporarily lock the account and check recent activity.

3. Secure your email and phone

   • Change email password and enable 2-step verification.
   • Remove unknown devices from your email/phone.

Tip: Never share your casino login details, OTP, or screenshots of full account access with anyone, even if they claim to be support.

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