Why is my Pin-Up account blocked?
If your Pin up account is blocked, it usually means a security or verification issue, not that your money is lost.
Common reasons:
- Wrong password many times β temporary security block.
- Unverified documents β KYC not completed or rejected.
- Multiple accounts β more than one account per person.
- Suspicious activity β unusual login, payment or casino game behaviour.
What you should do:
- Check your email/SMS β Pin-Up often sends the reason and next steps.
- Try password reset β use βForgot password?β on the login page if itβs a login issue.
- Contact support via live chat or email from the website/app.
- Send required documents (ID, proof of address, payment proof) if they ask.
Tip: Always use real details and one account only. This helps avoid future blocks and speeds up withdrawals.
